Vacant job

BIAB Locks & Alarms is a leading player in the lock and security industry. We work with both private individuals and companies, offering comprehensive security solutions in locks, access control systems, and alarms. With extensive industry experience and a strong customer focus, we deliver high-quality solutions that create safety and security for our customers.

As a service manager at BIAB Locks & Alarms, you will have a central role where you lead and develop your team while driving business and ensuring the highest quality in our deliveries. You will be responsible for ensuring that service assignments and installation projects are carried out smoothly from the quotation stage to the completed project.

As a service manager, you will among other things:

• Lead, engage, and develop your team to ensure high-quality deliveries.
• Strengthen and develop customer relationships through a responsive and proactive approach.
• Identify and create upselling opportunities through additional services and upgrades.
• Be responsible for contracts, finances, technical quality, and documentation in our assignments.
• Plan and coordinate resources, purchases, and work with quality and work environment.
• Actively work on new customer acquisition and support the rest of the team in the sales process.

Desired Profile:

• Have experience in security service and locks, preferably in a similar role (e.g., project manager or technical salesperson).
• Be business-minded with a good understanding of finance and project follow-up.
• Have a natural ability to engage and lead teams towards common goals.
• Be results-oriented with a strong drive to identify and create business opportunities.
• Have experience in sales and customer engagement.
• Have good computer and system skills.
• Hold a valid driver's license (B).

We are looking for someone who is:

Structured – You have the ability to handle multiple assignments simultaneously and work effectively under pressure.

Communicative – You are clear in your communication, both internally and externally, and create a good dialogue with customers and colleagues.

Problem Solver – You see opportunities instead of obstacles and take initiative to solve problems smoothly.

Relationship Builder – You find it easy to create and maintain good relationships with both customers and colleagues.

Responsible – You enjoy taking personal responsibility and driving processes forward.

Other:

Start: Immediately

Working hours: Mon-Fri 7-16

Location: You will work at our office in Tullinge craft village.

Employment type: Permanent position with a 6-month probationary period.

Benefits:

• National vouchers (50% subsidized).
• Wellness allowance.

The recruitment is conducted in collaboration with Tillväxt Botkyrka. Selection is ongoing, and your responses to the application questions will form the basis for the assessment of your application. Due to the structure of the job platform, Tillväxt Botkyrka may appear as the employer, but the position described above is always with the employer mentioned. The employer receives recruitment support from Tillväxt Botkyrka to find you.